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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A Brown

April 15, 2025

5  out of  5
rating by A Brown
"Professional ,knowledgeable very helpful kind l have enjoyed having Wayne and his staff as my agent for the past 20 plus years."
We responded:
"Thank you for your 5-star review Anita! It has been our pleasure to serve you and your family for all of these years and look forward to many more! "
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Rj

February 28, 2025

5  out of  5
rating by Rj
"I’ve been at Wayne’s agency since I graduated college. It’s been 25 years and I haven’t looked back. This review is long over due. I can say that this agency has been good to me and my family. Car and property insurance are two less things in my life I don’ have to worry about. Wayne’s staff is professional and always willing to help. To 25 more years!"
We responded:
"Thank you Rodney- not sure about 25 more years but several for sure. It has been our privilege to take care of you and your family!"
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stephanie williams

February 7, 2025

5  out of  5
rating by stephanie williams
"Great agency! I switched from another branch for lack of communication and support. LaDonna and Jordan are a joy to work with. Mr. Thierrien has a great knowledgeable, hospitable and supportive staff, Syephanie"
We responded:
"Thank you so much Stephanie! We do feel like our customers are family. I appreciate you taking the time to share a review."
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Gary Hill

January 28, 2025

5  out of  5
rating by Gary Hill
"Wayne has been my agent for many years. He, Ladonna and Jordon have ALWAYS provided excellent, prompt and friendly service. They have always gone above and beyond expectations."
We responded:
"Thank you Gary! We really appreciate you taking the time to share this awesome review !"
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Trish Golliher

January 22, 2025

3  out of  5
rating by Trish Golliher
"We’ve been with Wayne Thierrien’s State Farm Agency since moving to Columbia in 2020, and have always received excellent service!!! Jordyn is super helpful!! Highly recommend!!!"
We responded:
"Thank you for the kind words and taking the time to share your thoughts Trish. Is there anything we could do better to improve on the 3 star rating? "
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Jason Durr

December 15, 2024

5  out of  5
rating by Jason Durr
"Great insurance agent. Rachel is so helpful! Definitely recommended for home, auto, and life insurance."
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Tina Lane

August 23, 2024

5  out of  5
rating by Tina Lane
"Ms Jordan Frye is an exceptional agent. She was professional, extremely helpful, and went over and beyond what I expected. Thank you!"
We responded:
"Thank you Tina! Jordan loves to help people!"
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Sandra Gundlach

July 23, 2024

5  out of  5
rating by Sandra Gundlach
"Wayne has been my State Farm Agent a lot of years. He is the best agent I have ever had, he is the most helpful person. If I could give 10 stars I would. You cannot go wrong using Wayne’s State Farm Agency."
We responded:
"Thank you so much Sandra! It has been an absolute pleasure being your agent for all these years!"
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Kelly L

January 19, 2024

5  out of  5
rating by Kelly L
"Wayne’s office took great care of getting my claim paid after my fender bender. They went above and beyond to get me the most benefit."
We responded:
"Thank you for the kind review Kelly and glad we were able to assist you with the claim!"
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Mrs Tina

May 10, 2023

5  out of  5
rating by Mrs Tina
"Jordan Frye is simply AMAZING! My husband and I have been with Wayne/State Farm insurance company for many years and we’ve never been disappointed! Wayne, Jordan and Ladonna are exceptionally awesome. They’ve always treated my family and I as if we are their most valuable customers. Jordan is always pleasant and attentive to our needs. If she doesn’t know the answer, she finds it and if she says she will call me back, she does. They are dedicated to pleasing their customers! Their aren’t enough words in the dictionary to describe how spectacular they are! My family and I will forever be their most loyal customers!"
We responded:
"Wow-thank you so much Katina! I’m so blessed to have Jordan and Ladonna on my team, and we really appreciate the relationship that we’ve formed with you over the years and look forward to many more."
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Lynda Case Cordova

October 19, 2022

5  out of  5
rating by Lynda Case Cordova
"Such nice and helpful people."
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Ashlie Neil

October 18, 2022

5  out of  5
rating by Ashlie Neil
"Always available when I needed them and pleasant to work with."